Ryze answer questions if yuo send some suggestion you will always get the same text block:They were good when I emailed them direct every day. Shall we have a group effort?
"Hi, that’s an awesome idea! We’re not working on [XYZ] at the moment but I’ll pitch it to the team and see what they think. Thanks for your feedback!"
And that's it. I'd rather spend my time watching some cloud in the sky then writing them emails.