Tello connects to WIFI but app says not connected.

[MrCoffee03]

Hi I have a problem with my Tello connecting to a Samsung Galaxy Note8.
My Tello connects to the WIFI with the usual no internet available and then I open the app. The app opens then diverts to
the connect to WIFI page and shows the Tello is connected. when I close the WIFI I do end up back at the Tello controls page on the phone but it says it is not connected, it seems to be going around and around.
I have tried the turn off wifi, start tallo until yelllow flashes then turn on wifi etc but this has not helped. I tried the Tello on a iPhone 6 plus and it connected and flew without a problem and it connected in seconds.
Does anyone know of a Android or Samsung problem, or can offer a solution please.

 

[MrCoffee03]

Searching high and low I found what could be the answer, It appears if you turn OFF your mobile data that fixes it, I did also find a post on this site that suggests this option.
I also found it better to turn on drone first, wait to it starts flashing yellow then connect the wifi, once that was done I fired up the app and it worked perfectly. I will be interested if anyone else has the same or ongoing problems with Samsung Notes.

 

[TLWoodJr]

Just want to report that I had OP's issue and that turning off mobile data solved it for me.

 

[volate!lo]

That is not limited to Samsung. Its all Android devices, except a select few

 

[Koedoe888]

I usually put my phone in airplane mode and then turn on wifi. That way you eliminate all unwanted signals. Android phones also have a function where it will switch data transmission to the mobile network if the wifi, s internet is not strong enough and I think that causes some issues. Putting your phone into airplane mode eliminate that and you also will not get the sudden phone call as well

 

[Koedoe888]

Try and make sure the wifi + is not on. It may be called something else on different handsets. This is from a Huawei p smart

 

[robeddy]

Searching high and low I found what could be the answer, It appears if you turn OFF your mobile data that fixes it, I did also find a post on this site that suggests this option.
I also found it better to turn on drone first, wait to it starts flashing yellow then connect the wifi, once that was done I fired up the app and it worked perfectly. I will be interested if anyone else has the same or ongoing problems with Samsung Notes.

That fixed it for us! iPhone 11, turned off cellular usage switch inside the Settings > Tello

You saved Christmas!!

 

[timmac51]

Same problem with my iPhone 12 Pro. Turn off data and it works.

 

[AGPC]

I have an iPhone 11 and turned off mobile data and it still wont work.
Could it be an issue with Norton Security settings?

 

[volate!lo]

Only Norton knows what they are doing. But any antivirus / firewall would be my first idea when searching for the culprit