Ok so I purchased a second hand Tello the other day. Flew it for a couple of times and then decided to update the firmware. Wow that was a mistake!
Now it is completely obsolete. I downloaded the firmware on my iPhone (don't have an Android before you ask) and now when trying to connect the Tello the network does not exist. I have managed to enter the loader phase (slow red flashing light) and now able to locate the network, but when I try and connect the app states that the battery is less than 50%, which it isn't.
Ryze support wants me to send it to the Netherlands at my cost and I will have to pay for it to be repaired. It's secondhand and I don't have a proof of purchase.
I think this is pretty poor considering the Ryze/DJI collaboration. Ok, it didn't cost me that much but why do I have to pay to rectify a software problem that is not my fault? It's now made me think twice about purchasing another DJI product.
If anyone has any advice it would be appreciated, otherwise does anyone want a Tello, because I can't use it?!!
Now it is completely obsolete. I downloaded the firmware on my iPhone (don't have an Android before you ask) and now when trying to connect the Tello the network does not exist. I have managed to enter the loader phase (slow red flashing light) and now able to locate the network, but when I try and connect the app states that the battery is less than 50%, which it isn't.
Ryze support wants me to send it to the Netherlands at my cost and I will have to pay for it to be repaired. It's secondhand and I don't have a proof of purchase.
I think this is pretty poor considering the Ryze/DJI collaboration. Ok, it didn't cost me that much but why do I have to pay to rectify a software problem that is not my fault? It's now made me think twice about purchasing another DJI product.
If anyone has any advice it would be appreciated, otherwise does anyone want a Tello, because I can't use it?!!